Questions & answers

Everything couples usually ask us before booking. If yours is not here, text us.

Booking

How do I check if my date is available?

Use Check Availability on any page. Choose a service or package, add your date, and send it to us by text. We confirm availability personally.

What if my date is already booked?

We will tell you straight away and can add you to the waitlist for that date. If it opens up, we let you know by text and email.

How far ahead should we book?

Two to six months ahead is ideal, especially for décor and rentals. We still take shorter notice whenever our calendar and collection allow, so ask.

Is the consultation really free?

Yes, for everyone. Text us and we will set up a time that works for you.

What happens after we book?

You receive a confirmation by text and email, your contract and terms, a short questionnaire about your day, and payment instructions. We collect the rest of the details after booking, not before.

Pricing & payments

Do you publish your prices?

Yes. Every service and sample package shows a starting price. Your final price depends on what you choose, and we can build a personalized quote around your budget.

How do deposits work?

A deposit secures your date. It is a percentage of your package price, and the percentage varies by package. Deposits are non-refundable.

When is the balance due?

The remaining balance is due 14 days before your wedding. We send reminders by text and email before each payment is due.

Can I pay on the website?

No. Payments are handled outside the website. We send payment instructions with your contract.

Are taxes and fees included in the prices shown?

Starting prices do not include taxes or fees. Your full price breakdown, with taxes and any fees listed separately, is shown before you confirm.

Changes & cancellations

Can we change our booking?

Yes. Text us and we will work through the change with you. Some changes depend on deadlines in your contract.

Can we reschedule?

Text us first. You can then choose a new available date. A rescheduling fee may apply depending on how close the original date is, as set out in your contract.

What if we need to cancel?

Please text us. Cancellation deadlines are in your contract, and deposits are non-refundable.

Décor & rentals

Can we rent décor without a planning package?

Yes. Décor and rentals can be booked on their own or combined with any service.

Do you deliver and set up?

Yes. We deliver, set up and pack down rented pieces, so nothing needs to be collected or returned by you.

Can we customize a package?

Every package can be customized. Add or remove services and add-ons, and we will update your quote. Text us to start.

Travel & contact

Where do you work?

We are based in Utah. Weddings outside our standard service area have a simple travel fee based on distance, and we tell you the amount before you book.

What is the best way to reach you?

Text us. It is the fastest way to reach us, and you can text any time. You can also call or email.

Still wondering?

Text Us
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